We put together an entire program for you, so that you’ll be confident and ready if an emergency occurs. What does it mean to have a strong program?  It includes the following, which we will provide for you.

• Site Survey: we come to your location and assess your facility and emergency response plan. 
• Medical Direction: we have the backing of a local physician who believes in what we do.  He signs off on every AED program we implement, and will help us assess any emergency that involves our clients.  Some clients have their own medical director.  This physician can provide oversight, as well.
• EMS Notification: we alert your local EMS and fire departments that you have a unit on site, and where it is located.  This is not only required by law, but is a great way for the dispatcher to remind the caller that there is an AED available and where it is located.
• Policies and Procedures: we will send you a template to fill in your site’s specific information such as the location of the AEDs, who the trained responders are, and all of the other details involved in creating an emergency response plan.
• Post-Event Data Retrieval:  If you have an event involving the use of an AED, we will download and review the data with you. 

Consider this (real) situation:

Volunteers at a gym had been trained to respond with an AED in the event of a cardiac arrest. Their plan: A call would be placed immediately to 911. One rescuer would announce over the PA system that a defibrillator response was needed. The staffer at the front desk would grab the AED and rush to the victim's side.  But on the day a man suffered cardiac arrest on the squash court, the person at the front desk had called in sick. 

Somebody called 911, and another person went on the public address system and asked, "Is there a doctor in the building?"—which did not immediately signal the need for an AED.  An AED-trained volunteer went to the front desk and asked what the problem was. When told a man was down, the volunteer rushed to the victim's side—but without the AED.  He did the right thing—stayed and performed CPR and sent another person back to the front desk to get the defibrillator.  That person told the temporary person who was working for the sick volunteer, "I need an AED."  The staffer asked, "What's an AED?"   By the time the gym's device reached the victim, emergency crews had arrived, and unfortunately, the man did not survive.

Unfortunately we have heard of far too many incidents when an AED program fails.  Someone doesn’t know to get the unit, it’s locked in a closet, or the unit is simply too far away. 

We help you avoid these pitfalls, and have a successful program.